Athelas Agents:
AI-Powered Colleagues Built for Healthcare
Intelligent, customizable assistants that automate complex tasks at 1/100th the cost of a human.
AI Call Center – An Intelligent Front Office
Scheduling
Listen to Sophia help a patient schedule an appointment
Clinical
Listen to Maria help a patient prepare for their upcoming colonoscopy
Billing
Listen to Julia explain a copay to a patient and take payment over the phone
Patient Navigation
AI Call Center Agent:
Handles patient and insurance company calls, appointment confirmations, and billing inquiries
Scheduling Agent (Athelas Sherpa):
Manages patient scheduling, resolves conflicts, and optimizes provider calendars
Patient Outreach Agent:
Sends real-time updates to patients about appointments, medications, lab results, and educational materials
Care Management Agents
Referral Management Agent:
Automates specialist referrals and follow-ups
Prior Authorization Agent:
Submits and tracks insurance approvals in real time
Discharge Planning Agent:
Generates personalized discharge instructions and follow-up workflows.
Revenue Cycle Management
Revenue Cycle Optimization Agent:
Identifies revenue cycle inefficiencies and suggests improvements
Claims Processing Agent:
Submits, tracks, and reconciles insurance claims
Denials Autopilot Agent:
Identifies errors in rejected claims and resubmits to reduce denial rates
How Athelas Agents Work
AI-Powered, Always Learning
Agents evolve with usage, getting smarter over time
Seamlessly Integrated
Works with existing EMRs, admin tools, and Athelas products
Customizable & Secure
White-glove deployment, HIPAA-compliant, admin-controlled UI
Key Use Cases
Administrative Automation
AI call center, scheduling, claims processing, prior authorization
Clinical Documentation & Decision Support
Ambient AI, EMR workflow automation, clinical insights
Operational Efficiency
Staffing optimization, supply chain automation, room utilization
Patient Experience & Engagement
Automated outreach, education, navigation, follow-up care
Security & Compliance
Strongline integration, compliance monitoring, ambient safety
Why Athelas Agents?
Predictive Workflows that adjust dynamically
Real-Time Communication Between Agents
Deep Integration Across Athelas Products
Fully Customizable Deployment
