Challenge
Before Athelas: Limited Visibility
- Little visibility into where claims were - the team at Farnsworth had no idea if claims were submitted, if they were denied, and if payment had been received
- Claims requiring manual intervention were lost
- Hard to collect upfront because estimates of patient responsibility were hard to believe
- Ability to follow up with patients about patient responsibility was time consuming task for the front desk
Solution
After Athelas: Collections Maximized
- +14k/month
- 91% of claims require no manual intervention
- Less than 1% of denials are unworked
- Only 7% of patient responsibility outstanding for all time
“In the past, we've just hoped that our billing did a good job and didn't really understand what was happening, and I love the level of accountability [with Athelas].” — Thomas Farnsworth, M.P.T
Want to find hidden revenue and fix your broken billing processes? Schedule a demo with Athelas, powered by Commure, today.
