Customer Stories

How OneAccord Physical Therapy Increased Their Reimbursement Rate by 115% with Athelas

OneAccord Physical Therapy is one of the only teaching and learning physical therapy clinics in Arizona. All of their physical therapists are dual-credentialed, and many teach both domestically and internationally about their innovative approach to rehabilitation and recovery.

115%
increased reimbursement rate per visit

Challenge

Before Athelas

  • Limited visibility with no access to  exact numbers
  • No choice but to rely on estimations
  • Uncertainty and doubt around billing execution
  • No in-house solutions or support
  • Lack of strategy and control

Solution

After Athelas

  • 115% increased reimbursement rate per visit
  • 15% decrease in denial rates
  • Dedicated handling of denials daily
  • Financial communication confidence with patients
  • Visibility into exact figures, matched to EOB
  • Weekly meetings & support from Athelas Account Manager

OneAccord now operates with clarity and confidence, with full visibility into billing, significantly diminished denials, and a fully supported growth strategy at their fingertips. Athelas is committed to their results and has become not only a part of their daily workflow–but a part of their culture.

Want to make billing simple and spend more time on actual care? Schedule a demo with Athelas, powered by Commure, today.

“It’s where healthcare needs to go.”
– Sean Flannagan, Founder and CEO

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